Very pleasant experience. [Our fitter] was professional and informative.
Customer Comments
On Trustpilot, more than 90 reviewers have shared their honest thoughts about Fitter Windows:
75% awarded us five stars, and 98% rated us four or five stars overall. Here are just a few of the latest five-star stories:
“Fabulous service, right from first call to end … tidy and professional. Quality and look of windows and doors are fabulous. … Really pleased.”
— Vicki B., 20 June 2025
“Very smooth procedure … fitters were polite, hard working and friendly. They completed the job in a day and cleaned after themselves like nothing had happened.”
— Sanaz J., 20 May 2025
– Even the smaller hiccups are resolved quickly and with care:
“Only minor hiccup … pane of glass broken, these were both sorted fast and without hassle.”
– Hearing things like “100% satisfied… no pressure… faultless job” from Kevin B. on 15 May 2025 fills us with pride.
Our website and local review platforms are filled with glowing feedback – real words from real people:
– “One of the nicest window companies we have ever used. We would definitely recommend them.” — Christine M., Harlow
– “Great service from first appointment to installation. Professional and very reasonable.” — Denise K., Essex
– “Outstanding service from start to finish. Excellent price and great product.” — Amanda D., Kent
– “Efficient services, top notch. Work satisfactorily completed to a high standard.” — Francis B., Epping
– “We are thrilled with the results and I could not fault the service from this company at any level.” — Adrian G., Dartford
All this praise reflects more than just fitters doing their job – it speaks to our ethos:
…but we certainly do our best. Sometimes it isn’t about getting everything right the first time, but what you do to put things right.
At Fitter Windows, we believe in being transparent and taking responsibility when things don’t go to plan. What matters most to us is how we respond: listening to our customers, putting things right, and doing everything we can to deliver the result they deserve.
Your feedback helps us grow and improve, and we’re always committed to getting it right in the end.
Here’s what keeps people coming back, choosing us again and again:
– Local Expertise: Proudly serving Essex, Kent, and London with familiar faces who care.
– High Standards: We partner with top-tier suppliers and follow FENSA guidelines so you can relax.
– Tailored Solutions: From sash to composite doors, every job is customised to suit your home – and your style.
– Transparent Process: No hidden fees, online quotes in 2 minutes, and clear contracts. It’s your money – so we keep everything honest.
We’d love to chat about your home – no pressure, no commitment. Whether you’re looking for windows, doors, or a full renovation, Fitter Windows is here to make it smooth, stylish, and stress-free.
Browse Reviews: 5-star feedback on multiple platforms – backed by photos and personal replies.
Get a Quote in 2 Minutes: Use our online quoting tool, or call us to arrange a friendly, no-pressure survey.
Sit Back and Relax: Our team handles everything – from delivery to waste disposal – leaving your space clean and beautiful.
Thank you for the great job you’ve done. I am excited and proud of my new front door and windows and I am planning to get the rest of the house done as well… of course by Fitter Windows!
Fabulous service, right from first call to end. Our two fitters were brilliant, polite and friendly, happy to comply with our needs, tidy and professional. Would highly recommend. Quality and look of windows and doors… fabulous.
100% satisfied in their service from end to end. The sales visit was simple efficient and not an ounce of pressure, with a very competitive price. Survey visit was thorough. On installation day the guys turned up on time, were pleasant, efficient, cleaned up after themselves and done a faultless job. I had a new door and window fitted and very pleased.
Absolutely top service. We had our windows fitted a few weeks ago; very impressed with the quality and fitters. We are now having a new front door. Our rep, Brahim, came both times and is a lovely man. We highly recommend this company (and Brahim!)
Second time we have used this company now and I have to say I am so grateful for everything. Windows and fitting was great as always. We will see you again at some point for the finally part to of our home and as discussed already we should be using you soon for our daughters home.
“We have recently had the pleasure of using this company for some work at home and they are one of the nicest window companies we have ever used. We would definitely recommend them.”
“Had my windows replaced by fitter windows and there lovely, the service was great turned up on time no mess everything cleared up and taken away, would recommend them.”
“Great service from first appointment to installation. Professional and very reasonable. Definitely recommend.”
“Effecient services, top noch. Work satisfactorily completed to a high standard.”
“Highly recommend! Very professional and good quality windows.”
“Outstanding service from start to finish. Excellent price and great product. Very happy customer.”
“Excellent throughout from sales to fitting. We are thrilled with the results and I could not fault the service from this company at any level.”
“I found the whole process professional and value for money. Also followed all current COVID safety guidelines. I have already recommended to friends and family.”
“Very efficient service. On-time, courteous workmen. I was very happy with the service provided. Would highly recommend it.”
“Service, professional, tidy, good product. We are very happy with our new door and window. Will be using Fitter again.”
“Great service from my initial quote to the work done. Happy with the overall work.”
“I was put in contact with Fitter Windows through a help 2 buy windows scheme and so far I couldn’t be happier. I will 100% be looking to employ them again when i can afford the rest. Very much looking forward to having my new doors installed.”
“Customer Service was great from sales person to the fitter. I’m happy with my new door. Would recommend.”
“Great service matched by great products, would recommend to all my Essex and Kent friends!”
“I am very pleased with the work I have recently had done by Fitter Windows. They have done a fantastic job, the company is very friendly and I had a few quotes before signing up with them the quality and price is well worth it.”
“Excellent service from sales to fitting”
“The fitting crew were very nice and cleaned up behind them selves and the fitting was to a high standard and finish and looks great”
“I found this company online and organised a meeting straight away. The sales guy was friendly and helpful and really wasn’t hard selling. Everything looked good so we went ahead. The fitting team came within about three weeks and were professional, neat and tidy, and we are very pleased with the results – four windows and double patio doors. We are very happy to recommend them.”
“Fitter Windows delivered an excellent service from the first marketing call to the last finishing touches during the installation. Without wasting my time, Martin guided me to find the best product for me, offered me a. Very reasonable quote and stayed in touch all the time to ensure that everything was running smoothly. The installation team was very professional, efficient and polite. Thanks to the team for the excellent service!”
“Great Service no fuss quote and a very good price too, I cannot fault them at all. We had many quotes, and these guys were no hassle.”
“Excellent service from start to finish, from the first phone call to the office to the lads who fitted the door also very helpful and no mess would recommend to everyone!”